In June 2007 Co-operative Retail Logistics achieved Investors in People accreditation. Within our business we encourage all our people to contribute to our culture of open communication and learning.
We identify strongly with Co-operative Groups ethical values of honesty, openness, social responsibility and caring for others and, together with our desire for the business to succeed; this has become the "glue" that binds us together.

The CRL Mission is: To be the best performing team in UK Food Retail Logistics

CRL People Objectives:

1. To achieve continuously improving business and team productivity targets
2. To achieve attendance targets
3. To increase staff retention
4. To achieve and improve engagement targets

CRL People Behaviours
CRL requests that all Colleagues:

· Show mutual respect and seek to understand each other through openness and honesty
· Communicate effectively with each other
· Value individual responsibilities and contributions
· Put customer service at the heart of all we do
· Take responsibility for self-development and team achievement

 C:CHANGE - TRAINING DEVELOPMENT AND COACHING

"We have worked with Co-operative Retail Logistics for 8 years, and during this time have been amazed at the visible change in culture and behaviours; the palpable change from the old-style hard-nosed management styles of ACC Distribution, to the new openness and honesty of Co-operative Retail Logistics, is staggering. As specialists in enhancing business performance, we have witnessed a vast improvement in leadership qualities and are proud to work alongside Co-operative Retail Logistics to support an ethical and successful business"

Jim Lister
Managing Director
The C:Change Partnership Company Ltd